Controlling the TrustedForm certificate replay

This article discusses a TrustedForm user's ability to control when TrustedForm begins and ends data collection for the certificate replay.


Control When TrustedForm BEGINS Recording

You can control when TrustedForm begins recording a user's interaction with a web form by delaying the injection of the TrustedForm script onto the page. For an in-depth overview with an example of how to set up this injection properly, see this article. 


Control When TrustedForm ENDS Recording

By default, TrustedForm stops recording once the web page unloads, which typically happens when the end-user clicks the 'submit' button after entering the required information into the form. TrustedForm users can manually stop the TrustedForm script from recording. Check out the Manual Stop KB for technical details.

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