What are the hours of operation of the support team?

Support is open weekdays (except for holidays) 8:00 am to 5:00 pm U.S. Central Time.

Email and we will get back to you within the same day (next business day if the request is sent after business hours).

Examples of Support requests:

  • The customer is having a non-emergency issue that appears to be caused by a bug in our software.
  • The customer has a situation where they can't get ActiveProspect's software to work as they would like and need Support to point them in the right direction to accomplish the task.
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