Phone Validation
The Telesign Phone Validation add-on lets you get detailed and actionable global phone number and subscriber data intelligence to strengthen authentications, evaluate fraud risks, and enhance the user experience.
Answer critical questions about users by using their phone numbers to get actionable data intelligence about their device, contact information, and more. Phone number data intelligence can help strengthen and validate the user verification process, reduce fake accounts, inform risk models, improve conversions and accuracy of collected information, and even determine the optimal channel for message delivery.
The basic Phone ID product cleans and reformats a submitted phone number and then returns phone device-type, telecom carrier name, and phone registration information.
What constitutes a …
| Success | Failure | Error |
|---|---|---|
| The service is available, and the integration returns data. | The service is available, but some parameters, such as a phone number, are missing or invalid. The status field can provide additional insight. | The service is unreachable or has encountered an unexpected error. The reason field will contain any available details. |
How does it work?
Simply edit your LeadConduit flow, switch to the “Steps” tab, and Add an “Add-On” Step.
Search for this Add-On and click on “Add to Flow”.
You’ll initially get an introduction screen with some details on how the service works and what data it will provide.
Next, you should select the phone types you want to accept in your Flow.
Ultimately, click “Finish”; your flow is ready to use Phone Validation.
Appended Data
The Add-On returns the following information:
| Appended Field | Description |
|---|---|
| Outcome | The outcome primarily indicates whether the number is Active or Disconnected. Failure can be due to either a disconnected line or a disallowed phone type, such as a payphone or pager. |
| Reason | If outcome is error, the error reason |
| Risk | Risk rating for a given number. Either low, medium-low, medium-high, high, or unknown |
| Phone Type | The phone type. Either fixed, mobile, prepaid, tollfree, voip, pager, payphone, invalid, restricted, personal, voicemail, or other |
| Subscriber Status | The current status of the subscriber’s phone number. Either active or disconnected |
| Device Status | The current status of the phone equipment. Either reachable, unavailable, or unreachable |
| Carrier | A string specifying the name of the carrier. |
| Roaming | Whether or not the mobile device is currently roaming outside of the coverage area. Either yes, no, or unavailable |
| Roaming Country Code | The ISO 3166-1 2-letter Country Code in which the mobile device is roaming. |
| Location City | A string specifying the name of the city associated with the phone number. |
| Location State | The 2-letter State Code of the state (province, district, or territory) associated with the phone number. |
| Location Postal Code | The 5-digit postal code associated with the phone number. |
| Location Metro Code | A 4-digit metro code associated with the phone number. |
| Location County | A string specifying the name of the County (or Parish) associated with the phone number. |
| Location Country Code | The ISO 3166-1 2-letter Country Code associated with phone number. |
| Location Latitude | A value indicating the number of degrees of latitude of the location associated with the phone number, expressed in seven decimal digits, with five decimal places. |
| Location Longitude | A value indicating the number of degrees of longitude of the location associated with the phone number, expressed in eight decimal digits, with five decimal places. |
| Location Time Zone | A string identifying the Time Zone Name (TZ) associated with the phone number. |
| Errors | An array of property-value pairs containing information about errors that might have resulted from the request. |
| Partial | If only partial data was returned |
| Billable | If the event is billable, billable count else 0 |
FAQ
-
Can I use this service to validate phone numbers that don’t belong to the US and Canada?
Yes, you should set the Allow Non-US field to true to allow non-US numbers.
When enabling this option, ensure that phone numbers have a country code.
-
What is the meaning of each of the Device Status values?
Device Status contains the current status of the device associated with the number:
- Reachable: The device is online and is ready to initiate/receive calls.
- Unavailable: The device status is not available for this phone number.
- Unreachable: The device is turned off or out of the coverage area.
-
Where can I find further details on the data provided by this service?
Feel free to check the Telesign API Documentation for further details or contact ActiveProspect’s support for further assistance.
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