Learning Objectives
- Understand what a SuppressionList is
- See how SuppressionList is used in practical scenarios
Overview
Summary:
SuppressionList enables real-time duplicate checks of incoming leads against any list—such as do-not-call lists, fraud lists, or existing-customer lists—to support immediate decision-making. It stores contact identifiers like phone numbers and emails, and through its fast integration with LeadConduit, you can instantly determine whether a record appears on a list and when it was added. This provides a simple, flexible solution for duplicate detection and customer-status validation.
Why It Matters:
SuppressionList enables buyers to not purchase duplicate leads and allows them to filter leads that meet user-defined criteria across multiple offers with one SuppressionLIst query step.
Practical Examples
Example 1:
A lead buyer queries SuppressionList for all leads post to them in order to discovery and reject duplicates. This helps them avoid paying for the same lead multiple times.
Example 2:
When pinged a lead, a bidder checks a list to ensure that the provided zip code is in their serviceable area.
Implications & Applications
Key Takeaways:
A SuppressionList is essential for maintaining legal compliance and respectful customer communication. It plays a crucial role in minimizing legal risks, protecting the sender’s reputation and avoiding wasted marketing spend by stopping unwanted leads from making it further down the funnel.
Practical Applications
- Steer clear of consumers on your do not contact lists.
- Avoid paying for duplicate leads
Frequently Asked Questions (FAQ)
Q: What is a SuppressionList?
A: Traditionally it is a list of people or contact details that you intentionally exclude from being contacted, even if they appear in your marketing or outreach data but in practice can be a list of any values.
Q: Why is maintaining an up-to-date SuppressionList important?
A: Keeping the list current helps you respect consumer preferences, comply with telemarketing regulations and optimize your lead intake.
Q: How do organizations update their SuppressionList?
A: Organizations typically update it in real time via LeadConduit or other lead processing software but editing lists manually or using csv files is also supported.
Q: Can a contact be removed from the SuppressionList?
A: Yes, contacts can be explicitly removed or configured to be removed after an alloted time.
Glossary
| Term | Definition |
|---|---|
| SuppressionList | A record of contacts used to check incoming leads against |
| Opt-Out | A request or action where a contact chooses not to receive further communications. |
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