How to Integrate TikTok Lead Generation with LeadsBridge

To create a connection between TikTok Lead Generation Form and your CRM/Autoresponder, please follow the steps below:

1. On the top right side of your LeadsBridge account, click on Create New Bridge
2. Select the Source and Destination integration and click Continue

3. Connect your TikTok account or select an existing one from the dropdown

4. You will be prompted to the TikTok Authorization experience. Here you will need to Agree the Platform Service Agreement by checking the associated checkbox and then click Confirm to grant LeadsBridge access

5. Now, you can select the TikTok Account, Advertiser, and Instant Form and then click Continue.

You can continue with the bridge configuration and follow our step-by-step guide to create a Bridge on your LeadsBridge account.

TikTok Lead Generation Common Questions

Why my TikTok account and Form aren’t not showing up while building the Bridge?

If you are facing difficulties viewing your TikTok account or Lead Generation Form in your bridge, please ensure you have the following Admin permissions:

• If you have connected a user with access to the Ad Account through the TikTok Business Center, but it’s not an Admin of the Ad Account. They need to request access to the Ad account first.
• If you are an agency or private in charge of running Ads on the customer’s behalf, you need to grant the following permissions to connect with LeadsBridge:
• In your Business Center account, navigate to Assets and click on Ad Accounts
• Select your customer’s Ad Account and then click on Add Member
• In the popup window, select your user and grant it Admin Permissions (If you have a Business Center account but you’re not an Admin, please ask an Admin to complete the steps above)

Why I’m getting an error saying that I’m not the Admin of the Advertiser Account?

This means that you have connected a user that has access to the Ad Account through the TikTok Business Center and it is not Admin of the Ad Account.

To request access to the Ad Account :

1. Go to Advertiser accounts, and click Add Advertiser Account
2. Select Request Access, and click Next
3. Paste in the Account ID and select the Admin Access Permission you want to request. You can also choose to send an email notification to the Ad Account owner asking for approval.
4. After sending the request:
5. If the Ad Account is created by a Business Center, please ask one of the Ad Account admins to accept the request in TikTok Ads Manager
6. If the Ad Account is created by an individual user and does not belong to any Business Center, please ask the ad account creator to accept the request in TikTok Ads Manager.
7. The request can be found in TikTok Ads Manager Notification, under Business Center.

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