Feature Snapshot
Summary:
TrustedForm Page Scan is a feature that examines the static HTML content captured in a TrustedForm certificate to verify that specific text snippets—both required and forbidden—are present or absent, ensuring compliance and improving lead quality.
Key Benefits:
- Filters out leads that include undesired or deceptive language.
- Provides detailed scan outcomes to support automated lead filtering and manual review.
Typical Use Cases:
- Validating that web pages display accurate and expected advertisements.
- Rejecting leads when forbidden phrases indicating potential fraud or incentivization are detected.
How the TrustedForm Page Scan works
TrustedForm Page Scan operates by analyzing the static snapshot of a webpage stored within a TrustedForm certificate. When a lead is generated, the certificate captures the page’s HTML and visible text. Users supply text snippets categorized as “required” (which must appear) or “forbidden” (which should not appear). The scan is case insensitive regarding letters and ignores extra whitespace, but exact punctuation and spacing must match. The API response provides a comprehensive result which can be used to automatically accept, reject, or flag leads.
Step‑by‑Step Instructions
-
Configure Scan Parameters:
In your TrustedForm API request or integration settings (e.g., via LeadConduit), specify the text snippets you wish to scan for by categorizing them as “required” or “forbidden.” -
Review Scan Outcome:
Examine the API response or integration result to assess if the page content used to generate a lead meets your criteria. -
Apply Filtering or Flagging:
Use the scan outcomes to automatically filter out leads that do not meet your requirements or to flag leads for further manual review.
Expected Result:
The API response will include which forbidden/required scans were found
Validation & Monitoring (optional)
- Test the Setup: Submit a test lead from a webpage designed with and without the specified text snippets, then verify that the scan outcome in the certificate or integration dashboard accurately reflects the presence or absence of each snippet.
- Where to Monitor?: Review the scan-related fields in the API response or integration logs.
Best Practices
- Maintain a centralized document listing all required and forbidden text snippets to avoid typos and ensure consistency.
- Ensure that the text specified exactly matches the page content—including punctuation and spacing—since even minor discrepancies can cause a scan failure.
- Configure separate filters or rules for required versus forbidden text to simplify troubleshooting and decision-making.
- Spot check the session replays from certifciate which fail to meet any rules established. Contact your partner about any corrective actions necessary.
Troubleshooting
| Symptom / Error | Likely Cause | Resolution |
|---|---|---|
| Required text snippet reported as missing despite being visible | Minor discrepancies in punctuation, spacing, or special characters | Verify that the text configured exactly matches the content on the webpage, including punctuation, spacing, and any special characters. |
| Forbidden text detected even though it should not be present | Variations in text formatting or unexpected additional content | Review the captured certificate’s HTML to confirm the presence of the forbidden text and adjust the scan term if necessary. |
| API response missing page scan data | Missing or incorrectly defined scan parameters in the API request | Ensure that the parameters (e.g., required_scan_terms and forbidden_scan_terms) are correctly included and that the certificate URL is valid. |
| Inconsistent scan results rendered across different leads | Dynamic changes in page content | Ask your partner to explain how the experience may change for each lead generated. |
Frequently Asked Questions (FAQ)
Q: What is TrustedForm Page Scan?
A: It is a feature that scans the static HTML content stored in a TrustedForm certificate for specific text snippets.
Q: Is the scan case sensitive?
A: No, the scan ignores differences in letter casing and extra whitespace, but it requires exact matches for punctuation and spacing.
Q: How can I use the scan outcomes?
A: The detailed scan results allow you to automatically filter, accept, or reject leads based on whether the page contains all required text and excludes forbidden content.
Q: Does TrustedForm page scanning impact the speed of the API response?
A: Yes, TrustedForm page scanning does add some time to the API response because it must load and search your webpage, which is a resource-intensive process. On average this adds 100–200ms, but it can vary based on the size of your site and the number of terms scanned.
Q: Does page scan work for TrustedForm Facebook Lead Ads certificates?
A: Yes. However, for TrustedForm Facebook Lead Ads certificates, page scan only supports scanning the custom disclaimer text and checkbox questions. It does not scan or search for text across the entire page, only within these supported areas.
Glossary
| Term | Definition |
|---|---|
| Page Scan | A TrustedForm feature that reviews the stored static webpage content within a certificate to detect user-specified required and forbidden text snippets. |
| Required Scan Terms | Text snippets configured to be mandatory on a webpage; their presence is necessary for compliance. |
| Forbidden Scan Terms | Text snippets designated as disallowed on a webpage; their detection indicates potential non-compliance. |
| Scans Result | A boolean indicator in the API response showing whether all required text was found and none of the forbidden text was detected. |
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