Feature Snapshot
Summary:
TrustedForm Verify Font Size Check is a feature that programmatically verifies that the consent language displayed on lead forms meets a preconfigured minimum font size requirement, to help confirm a clear, legible presentation for compliance.
Key Benefits:
- Ensures that consent language adheres to minimum readability standards (e.g., not less than 10 point font)
- Minimizes regulatory risk by filtering out leads with inadequately displayed consent text
- Automates verification, reducing manual review and supporting compliance audits
Typical Use Cases:
- Verifying that every lead form displays consent language in an adequately large font before contacting the consumer
- Automatically flagging or filtering leads where the consent language does not meet configured font size standards
- Supporting compliance reviews by providing objective, programmatic evidence of proper consent language presentation
How the Font Size Check works
TrustedForm Verify Font Size Check operates by scanning the rendered consent language on a lead form to determine its font size. It identifies all consent text elements, calculates the smallest font size observed, and compares it to a preconfigured threshold (e.g., 10 point font). The result—whether the font size meets the minimum requirement—is returned in the API response along with a success status and a reason if the check fails.
Step‑by‑Step Instructions
-
Integrate TrustedForm Certify:
Ensure your lead generation forms include TrustedForm Certify so that every lead is accompanied by a TrustedForm Certificate URL capturing consent details. -
Configure Minimum Font Size Requirement:
Log into your TrustedForm account and navigate to your verification criteria page. Enable the Font Size Check and set the minimum acceptable font size (for example, 10 point). Save these settings. -
Invoke the Certificate API for Verification:
Use the TrustedForm Certificate API to initiate a Verify request. The API will run all enabled checks—including the Font Size Check—and return a result indicating whether the consent language meets the required font size threshold. -
Review API Response:
Inspect the API response. A"success": truestatus indicates that every instance of the consent language meets or exceeds the minimum font size. A"success": falsestatus, along with a detailed"reason", signals that one or more consent texts are displayed in a font size below the threshold. -
Integrate with Downstream Systems:
Forward or integrate the verification results into your CRM or lead distribution system so that only leads with compliant consent language continue through your process.
Expected Result:
A lead that meets the Font Size Check will yield an API response with "success": true and a confirmation that all displayed consent language meets the minimum font size requirement. Conversely, if any text is below the threshold, the response will show "success": false with an explanation indicating the font size inadequacy.
Validation & Monitoring (optional)
- Test the Setup: Submit test leads from a sample form configured with varying font sizes to ensure that the API response accurately reflects compliance with the minimum font size requirement.
- Where to Monitor?: Review the verification results via your API logs to track the “Font Size” parameter and overall check success.
Best Practices
- Regularly review and update the minimum font size setting in collaboration with your legal and compliance teams to ensure alignment with current regulations.
- Combine the Font Size Check with other verification checks (such as Contrast Ratio and Approved Language checks) to achieve comprehensive consent validation.
- Maintain clear communication with all lead vendors regarding the minimum font size requirements to ensure uniform compliance across sources.
Troubleshooting
| Symptom / Error | Likely Cause | Resolution |
|---|---|---|
API Verify response returns "success": false citing small consent font size |
Consent language is rendered in a font smaller than the configured minimum | Inspect the lead’s certificate to confirm the displayed font size. Instruct the seller to adjust the webpage’s CSS so that the consent language meets the minimum size. |
| Consent language is not detected in the API response | The consent language could not be captured automatically | Ask your seller to Add TrustedForm Consent Tags to identify to consent language |
Frequently Asked Questions (FAQ)
Q: How does the Font Size Check determine the font size to verify?
A: The system examines all instances of consent language on the page and compares the smallest detected font size against the configured minimum threshold.
Q: Does browser zoom or resolution affect the Font Size Check results?
A: No, the check uses the computed CSS font size value, which remains consistent regardless of browser zoom levels or screen resolution.
Q: What should I do if a lead fails the Font Size Check?
A: If "success": false is returned, consider rejecting the lead or flagging it for manual review, and instruct your vendor to update the form design to meet the required font size.
Q: Can the Font Size Check be combined with other verification checks?
A: Yes, it is designed to work alongside additional checks such as Contrast Ratio and Approved Language checks to ensure comprehensive compliance with consent requirements.
Glossary
| Term | Definition |
|---|---|
| Consent Language | The text displayed on a lead form that explains the terms under which the consumer gives consent to be contacted. |
| Font Size | The size at which text is rendered, typically measured in points (pt), which affects its legibility on a webpage. |
| Verify API | The TrustedForm Certificate API operation that validates whether a certificate meets configured consent and design standards. |
| Minimum Threshold | The preconfigured minimum font size (e.g., 10 point) set in the TrustedForm verification criteria that consent language must meet. |
| CSS | Cascading Style Sheets, the styling language used to define the presentation of HTML content, including font size. |
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