Sharing Feedback About Reports

Overview

The Reports screen includes a Give Feedback button at the top of the page that sends your message straight to the product team that builds reporting. Every message is read, and it’s the fastest way to influence what gets built next.

Feedback isn’t a support channel: nobody replies to it directly, and it isn’t tracked like a ticket. For something broken, or anything you need an answer to, contact ActiveProspect Support instead.

When to Use It

• You have an idea for a report, a column, or a control that would help you.
• Something feels confusing or takes more steps than it should.
• You want to tell the team what’s working well, which helps too.

How to Send Feedback

1. Open the Reports section and select Give Feedback at the top of the page.

2. Rate the experience (Difficult, Okay, or Easy) and use the text box to say why.
3. Send it. Mentioning which report you were looking at and what you were trying to do makes the feedback much easier to act on.

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